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Important Notice

  • Please note that starting 1 March 2021, the handling fee for payment settlement by cash at 7-Eleven/Circle K/VanGo Convenience Store/China Resources Vanguard will be adjusted to $5 per transaction.
  • From 1 September 2020 onwards, the service hours for IDD 009 customer service hotline will be changed to: Monday to Friday 9am – 6pm; Saturday, Sunday and public holiday: Off
  • From Aug 1, 2020 onwards, the IDD009 special rates of some major countries/regions will be adjusted (only applicable for selected special rate plans). For any query, please call Customer Service Hotline at 1239.
  • From Jun 1, 2020 onwards, the IDD 009 standard rates of some major countries/regions will be adjusted. For any query, please call Customer Service Hotline at 1239.